Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Service. If you do not agree with our policy, please do not use our Service.

Last updated: January 15, 2024

1. Overview

Find Casino Events AU ("we", "us", or "our") operates the findcasinoeventsau.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • • Name and contact details (email address, phone number, postal address)
  • • Date of birth (for age verification purposes)
  • • Location information
  • • Payment information (processed securely through third-party providers)
  • • Event preferences and interests
  • • Communication history with us

2.2 Technical Information

We automatically collect certain technical information:

  • • IP address and browser information
  • • Device type and operating system
  • • Pages visited and time spent on our website
  • • Referral sources
  • • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from event organizers, venue partners, and other third parties when you interact with their services through our platform.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

  • • Providing access to our platform and services
  • • Processing event registrations and bookings
  • • Facilitating communication between users and event organizers
  • • Providing customer support

3.2 Communication

  • • Sending event updates and notifications
  • • Responding to inquiries and requests
  • • Sending newsletters and promotional materials (with consent)
  • • Important service announcements

3.3 Improvement and Analytics

  • • Analyzing website usage and user behavior
  • • Improving our services and user experience
  • • Conducting research and analytics
  • • Personalizing content and recommendations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Event Organizers and Venues

When you register for an event, we share necessary information with event organizers and venues to facilitate your participation.

4.2 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing services to you.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect our rights, safety, or property.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • • SSL encryption for data transmission
  • • Secure data storage with access controls
  • • Regular security assessments and updates
  • • Employee training on data protection
  • • Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

6.1 Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising (with consent)
  • Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Rights

Under Australian privacy law, you have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Objection: Object to certain uses of your information
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Data Retention

We retain your personal information for as long as necessary to:

  • • Provide our services to you
  • • Comply with legal obligations
  • • Resolve disputes and enforce agreements
  • • Maintain business records

When information is no longer needed, we securely delete or anonymize it.

9. International Transfers

Your information may be transferred to and processed in countries outside of Australia. We ensure appropriate safeguards are in place for such transfers, including:

  • • Adequacy decisions by the Australian Privacy Commissioner
  • • Standard contractual clauses
  • • Binding corporate rules
  • • Certification schemes

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

We respect your privacy and will never share your information without your consent. If you'd like to access, update, or delete your personal data, please contact us at "privacy@findcasinoeventsau.com".

Email: privacy@findcasinoeventsau.com

Phone: +61 2 8000 0000

Address: Level 15, 1 Martin Place, Sydney NSW 2000, Australia

For complaints about our handling of your personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.